Privacy policy

PRIVACY POLICY

Last updated: August 16, 2026

PIPA Fashion Inc. (“PIPA Fashion”, “we”, “us” or “our”) operates this website and online store, including the related information, content, features, tools, products and services (collectively, the “Services”). Our online store is powered by Shopify.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or use our Services, make a purchase, create an account, communicate with us, or otherwise interact with PIPA Fashion.
By using the Services, you acknowledge that you have read this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

“Personal information” means information about an identifiable individual or information that can reasonably be linked to an individual. Depending on how you interact with us, we may collect:

Contact information, including your name, email address, telephone number, billing address, and shipping address.
Order and transaction information, including products viewed, purchased, returned, or exchanged, shopping cart activity, wishlist activity, transaction history, payment status, and order details.
Payment information, which may include payment method information and transaction details. Payment card information may be processed directly by Shopify or other payment processors.
Account information, including login credentials, preferences, and account settings.
Communications you send to us, including customer service inquiries, return requests, reviews, and other correspondence.
Device and technical information, including IP address, browser type, device information, network information, and similar identifiers.
Usage information, including how you access, navigate, and interact with our website and Services.
Marketing preferences and information relating to your interactions with our marketing communications.

We do not intentionally collect more personal information than is reasonably necessary for the purposes described in this Privacy Policy.

HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information:

Directly from you when you make a purchase, create an account, subscribe to communications, contact us, submit a review, or otherwise provide information to us.
Automatically when you use our website, including through cookies and similar technologies.
From Shopify and other service providers that help us operate our business.
From marketing, advertising, analytics, payment, shipping, and other business partners where permitted by applicable law.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

Process, fulfil, deliver, return, and exchange orders.
Process payments and maintain transaction records.
Create and manage customer accounts.
Provide customer service and respond to inquiries.
Communicate with you about orders, accounts, returns, deliveries, and other service-related matters.
Maintain and improve our website, products, Services, and customer experience.
Personalize portions of the shopping experience and recommend relevant products.
Detect, prevent, and investigate fraud, security incidents, and unauthorized activity.
Protect our business, customers, website, and legal rights.
Comply with applicable laws, tax requirements, accounting requirements, court orders, and lawful government requests.
Send marketing and promotional communications where permitted by applicable law and in accordance with your communication preferences.
Measure and improve the effectiveness of our advertising and marketing.

We will use personal information only for purposes that a reasonable person would consider appropriate in the circumstances and as otherwise permitted or required by law.

MARKETING COMMUNICATIONS

We may send promotional emails or other commercial electronic communications where we have the consent or other legal authority required to do so.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing communications.
Unsubscribing from marketing communications will not prevent us from sending transactional or service-related communications, such as order confirmations, shipping notifications, account notices, or responses to customer service inquiries.

COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand how visitors use the Services, measure website performance, prevent fraud, and support advertising and marketing.
Your browser or device may allow you to block or remove certain cookies. Disabling cookies may affect the functionality of some parts of the Services.
Additional information about Shopify’s use of cookies and similar technologies may be available through Shopify’s privacy documentation.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information where reasonably necessary to operate our business, including to:

Shopify, which hosts and supports our online store.
Payment processors and financial service providers.
Shipping, fulfilment, and logistics providers.
IT, website hosting, cloud storage, cybersecurity, analytics, and customer service providers.
Marketing and advertising service providers.
Professional advisers, including accountants, insurers, consultants, and legal advisers where appropriate.
Government agencies, courts, law enforcement, or other parties where disclosure is required or permitted by law.
A purchaser, successor, or other party involved in a proposed or completed merger, sale, financing, restructuring, or transfer of all or part of our business.

We disclose personal information only for the purposes described in this Privacy Policy, with consent where required, or as otherwise permitted or required by law.

SHOPIFY

Our online store is powered by Shopify.
Shopify collects and processes certain personal information relating to your access to and use of our online store in order to provide its services to us and to you.
Information submitted through our online store may therefore be transmitted to and processed by Shopify and its service providers, including in countries outside Canada.
Shopify may also process certain information independently for purposes described in its own privacy policy. For additional information about Shopify’s privacy practices, visit:
https://privacy.shopify.com/en

THIRD-PARTY WEBSITES

Our Services may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security, or content of third-party websites. If you follow a third-party link, we recommend reviewing that party’s privacy policy before providing personal information.

CHILDREN

The Services are not intended for children who are not legally capable of entering into transactions without the consent or involvement required under applicable law.
We do not knowingly collect personal information from children where such collection would be prohibited by applicable law.
If you believe a child has provided us with personal information without appropriate consent or authorization, please contact us.

SAFEGUARDS

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information in our possession or control.
These safeguards are intended to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

RETENTION

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, operate our business, comply with legal, tax, accounting, and regulatory obligations, resolve disputes, and enforce agreements.
When personal information is no longer required, we may securely delete, destroy, or anonymize it, subject to applicable legal requirements.

INTERNATIONAL PROCESSING

Some of our service providers, including Shopify, may process or store personal information outside Canada.
As a result, personal information may be subject to the laws of the jurisdiction in which it is processed and may be accessible to courts, law enforcement authorities, or government agencies in that jurisdiction where legally required.
Where applicable law requires specific safeguards for international transfers, we will use appropriate measures.

YOUR PRIVACY RIGHTS

Depending on applicable law, you may have the right to request access to personal information we hold about you and to request correction of inaccurate or incomplete information.
You may also request information about how your personal information has been used or disclosed, subject to applicable legal exceptions.
In certain jurisdictions, additional rights may apply, including rights relating to deletion, portability, objection, restriction, or withdrawal of consent.
Where processing is based on consent, you may withdraw consent, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain Services.
To exercise a privacy right, contact us using the information below. We may need to verify your identity before responding.

PRIVACY COMPLAINTS

If you have a concern about how we collect, use, disclose, retain, or protect personal information, please contact us first so that we can review the matter.
If you are not satisfied with our response, you may have the right to contact the applicable privacy regulator, including the Office of the Privacy Commissioner of Canada where applicable.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, legal obligations, or regulatory requirements.
When we update this Privacy Policy, we will post the revised version on this website and update the “Last updated” date. We will provide additional notice where required by applicable law.

CONTACT US

Questions, privacy requests, or complaints regarding this Privacy Policy or our privacy practices may be directed to:
PIPA Fashion Inc.
18B-3200 Dufferin Street, PMB 309
Toronto, Ontario M6A 0A1
Canada
Phone: +1 647-299-0024
Email: avital@pipafashion.com